Remote Support Solutions from Siemens
Low Tech Remote Monitoring - A solution from Siemens that will provide weekly remote checkups on the health of the Siemens software and equipment
Siemens Medical Solutions Service Division (www.usa.siemens.com/medical) has added a new product to its already expansive portfolio of services. Remote CardiacIT Administrator, available on syngo® Dynamics Server or Acom.Net, is a server maintenance package that proactively ensures servers stay up and running, sparing cardiology facilities from costly downtime.
Servers require regular and consistent monitoring, especially mission-critical systems like the Acom.Net and syngo Dynamics servers because unaddressed problems can proliferate and compromise stability. Remote CardiacIT Administrator is a proactive, weekly monitoring solution that is manned by Siemens-certified technical engineers. They review system status events for application and server hardware errors, trends or potential problems with non-archived patient data, helping to avoid issues before they occur.
“With the Remote CardiacIT Administrator, Siemens Medical Solutions can remotely delegate many routine maintenance tasks. It allows us to further improve the uptime of our syngo Dynamics and Acom.Net servers for our cardiology customers,” said Randy Hill, vice president, Siemens Medical Solutions Service Division. “This solution offers a tremendous value in terms of saving administrator time and improving system stability.”